How can I purchase and configure a hosting account?
Posted by Trey T on 03 January 2013 10:07 PM
 

Purchasing and configuring a web hosting account is simple.  Our system works on an a-la-carte basis.  This means that you may order hosting independently of domain names.

While most hosting providers require you to purchase a domain name when you purchase hosting, we do not.  We believe that the choice should be yours.  So here's what you should do:

  1. Choose the hosting package you'd prefer by going to https://www.sitelutions.com/productlist.  Add the package to your shopping cart.  In order to do so, you'll need to select the period of time for which you wish to purchase hosting.  We provide steep discounts when users purchase hosting for longer-term periods, such as 3 months, 6 months, or 1 year.
  2. If you do not wish to purchase a domain name that will be used with your hosting, you may continue with your order by clicking the "Place Order" button at the bottom of the shopping cart product listing.  After your purchase, you can choose a free subdomain URL (a subdomain of one of the domain names we own) for your site.
  3. If you do wish to purchase a domain name, click the "Domain Names" link on the top navigation bar.  Click "Register New Domain" to go through the domain registration process.  After you're done entering any necessary information, the domain name will be added to your shopping cart.
  4. If you chose to purchase a domain name, you may be prompted by the shopping cart to "STOP" and enter domain contact information for the domains being registered.
  5. Click "Place Order" to proceed with your order if you have not done so already.  Enter your credit card information and place the order.
  6. Once you have placed your order, your Sitelutions Space Account is instantly setup.  Go to the Sitelutions Space Control Center, where you'll see a  listing of your Sitelutions Space Accounts (multiple accounts can be managed from the Sitelutions Space Control Center). 
  7. Click on the "NOT CONFIGURED" link to configure your Sitelutions Space Account.  You'll have to choose your primary domain name for the account, as well as choose an account login and password.  Because this is a sub-account of your main Sitelutions Account, you'll have to configure it with it's own username and password.

That's it!  Now you can feel free to login to your Sitelutions Space Account by clicking the "Login" button next to your account.  Note that if you just registered a domain name, it may take 24-48 hours for the domain name to work, and for certain features within your Sitelutions Space Account to begin working.

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Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (forum.sitelutions.com), allowed domains: support.sitelutions.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com