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Knowledgebase : Backup MX (Backup Mail)
Using our backup mail service is very simple. However, if you are not using our DNS, backup mail requires an extra step. You'll need to configure an MX record for our backup mail server as a secondary MX record. First, go into the Backup MX Cont...
Each backup mail "slot" that you purchase is good for one domain at any given time. You can always change the domain that this slot is configured for (it may take the mail server up to 2 hours to update). So, even if you are hosting multiple domains on...
Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (, allowed domains:, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at