Can you provide me with Reverse DNS?
Posted by Trey T on 03 January 2013 10:07 PM

"Reverse DNS" provides the ability to lookup an IP address and find out which domain name it is associated with.  This is useful because many SMTP servers do a reverse DNS check before accepting mail in order to prevent SPAM.

The only party that truly has access to provide you with reverse DNS on your IP block is your ISP.  Your ISP has the power to either delegate authority for reverse DNS to another party, or to provide reverse DNS themselves. 

We can't simply setup reverse DNS for you unless you have a colocated or dedicated server with us.  If you need reverse DNS for your home or office broadband connection, please contact your ISP.

At this point, we don't provide free reverse DNS, so your best bet is to ask your ISP to provide it to you directly rather than having it delegated to us.

We do, however, provide specialized reverse DNS on the enterprise level if you are in need of this service.


Sitelutions Support

(5 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (, allowed domains:, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at