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Occasionally, you may wish to renew Sitelutions items manually. If the system attempted to auto-renew your items and for some reason, auto-renewal failed, you may have received a message stating "Sitelutions Item Renewal FAILED" via e-mail. In this...
It's easy! Login to Sitelutions, click "Cart & Billing." Then go to "Credit Card Manager." Delete the card that is currently on file and add your new card. You may also add a card by clicking "Add a new card." Note that transactions will most ...
How does Sitelutions billing work?Sitelutions directly bills your credit card for any purchases made. Billing is done safely and securely (see http://www.sitelutions.com/info/security). By default, all purchases are automatically renewed when they...
When domains are registered, they are set to automatically renew by default. This setting can be changed by clicking the domain name of the appropriate domain in the Domain Control Center, and then clicking "Modify Renewal Preferences." Unfortunately,...
At the present time, we ONLY accept credit cards directly. We WILL MAKE AN EXCEPTION, but only on domain orders larger than $1,000 or hosting orders larger than $750. Other than this, we do not accept ANYTHING other than Visa, Mastercard, and Am...
Sitelutions offers a 14-day money-back guarantee applicable to HOSTING & BACKUP MAIL SERVICES. Sitelutions cannot offer a refund on these items: * Domain Registrations * Domain Registration "Mistakes" such as accidentally registering a misspel...
Help Desk Software by Kayako Resolve
ERROR: This domain name does not match domain registered in the license key file (forum.sitelutions.com), allowed domains: support.sitelutions.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com